We remind all customers and employees to remain vigilant during fire season and follow advice from emergency services. more information can be found here

Information Hub

Emergency & COVID-19 Resources

Ability WA takes COVID-19 and your safety seriously at all times.

We have compiled a range of useful resources including information and tools below to support you during COVID-19. Simply click to download and view these resources

Customer Resources

How to look after your mental health


Our COVID-19 Approach


Ability WA Therapy Connection with schools during Covid-19


Ability WA Therapy Connection during Covid-19


Be Ready Tool - Emergency and Disaster Planning Tool

Vaccination Hubs

Vaccination is a personal choice. Your doctor can provide information to assist you to make an informed decision about vaccination.

The latest advice from the Australian Technical Advisory Group on Immunisation (ATAGI) is that a 2023 COVID-19 booster is recommended to increase COVID-19 protection. ATAGI advises a 2023 COVID-19 booster is recommended or encouraged for people with disability aged 5 years and over with significant or complex health needs.

You can book your COVID-19 vaccination by contacting your General Practitioner, pharmacy, Carer Gateway or Healthdirect. You can also book a COVID-19 vaccination by text message. Just message ‘Hey EVA’ to the Easy Vaccine Access (EVA) call back service on 0481 611 382. EVA operates from 7 am to 10 pm (AEST), 7 days a week.


Accessing COVID-19 Testing

The WA Government has free RATs available to the WA community. You can find out how to access free RATs here. RATs are available at all Ability WA locations for visitors, customers or staff to use at any time, just ask reception or a team member.


Visitor restrictions

Visitors are welcome at all Ability WA locations. There are no time limits or visitor limits unless individual circumstances apply. Visitors to all Supported Independent Living sites are required to wear a surgical mask inside the home.


Accessing services during/after testing positive for COVID-19

If you test positive for COVID-19, please notify us using the ‘COVID-19 Self-Reporting’ button on the top of the Ability WA website.

Please also inform our Scheduling Team if you have an upcoming appointment/service and your Key Worker/Coordinator/Supervisor.

Ability WA is able to provide essential services to customers whilst they have COVID-19, so long as we work together and communicate so that everyone is safe.

If you have any questions about COVID-19 at Ability WA, please contact your Key Worker/Coordinator/Supervisor or email covid19@abilitywa.com.au



Managing your Therapy during a COVID-19 Outbreak



The Importance of Maintaining your Therapy during a COVID-19 Outbreak



Early Intervention during a COVID-19 Outbreak



COVID-19 Customer Plan Document


Our Customer Plan Document is a great way to prepare your Ability WA services for COVID-19. Download the document below and watch our Chief Customer Officer Bronwyn Fitzgerald explain the details within the document that can assist you.


COVID-19 Customer Plan Document

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