Information Hub

Emergency & COVID-19 Resources

Ability WA takes your safety seriously at all times.

We have compiled a range of useful resources including information and tools below to support you during emergencies and disasters including COVID-19. Simply click to download and view these resources.

Customer Resources


Be Ready Tool - Emergency and Disaster Planning Tool


Communicating during an emergency or disaster

If a large-scale emergency or disaster occurs and you are having difficulty contacting us, please visit our website or Facebook page for updates.


Vaccination Hubs

Vaccination is a personal choice. Your doctor can provide information to assist you to make an informed decision about vaccination.


Appointments for a COVID-19 vaccination can be booked using the health Service Finder. It includes new information about which clinics are accessible for people with disability, including quiet spaces and wheelchair access.


For help booking a COVID-19 vaccination appointment, call the Disability Gateway on 1800 643 787. The Disability Gateway is available Monday to Friday, 8am to 8pm (Australian Eastern Standard Time).


GPs and community pharmacies also offer vaccination services.


Accessing COVID-19 Testing

Rapid Antigen Tests (RATs) are available at all Ability WA locations for optional testing.


Visitor restrictions

Visitors are welcome at all Ability WA locations with no time limits or visitor limits in place, unless exceptional circumstances apply.


Testing positive for COVID-19

If you test positive for COVID-19, please notify us using the ‘COVID-19 Self-Reporting’ button on the top of the Ability WA website.


Please also inform our scheduling team if you have an upcoming appointment/service/shift and your Key Worker/Coordinator/Supervisor.


Ability WA employees are able to return to work once symptoms cease and seven (7) days after testing positive for Supported Independent Living employees or five (5) days for all other employees.


Accessing services during/after testing positive for COVID-19

Ability WA is able to provide essential services to customers whilst they have COVID-19, so long as we work together and communicate so that everyone is safe.


If you have any questions about COVID-19 at Ability WA, please contact your Key Worker/Coordinator/Supervisor or email

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