Positive Behaviour Support Services

Our team of positive behaviour support (PBS) practitioners work closely alongside customers, their caregivers and their other support networks to support them to meet the needs of the customer and improve their quality of life. 

Behaviours of concern are a form of communication and suggest there are gaps where needs are not being fully met.  

By working through the PBS process across a variety of environments, our PBS practitioners will identify the gaps and create a plan with the customer and their support network to provide strategies to better support the customer.

Positive behaviour support services include: 

• Person-centred planning 
• Functional behavioural assessments 
• Developing a behaviour support plan (BSP) and day-to-day plan for customers, their caregivers and support networks to understand how to best support the customer’s needs 
• Training and coaching in the implementation of BSPs 
• Monitoring and reviewing BSPs 
• Supporting customers’ skill building 
• Recommendations for required environmental changes  
• Supporting human rights and reducing restrictive practices